All orders are processed and shipped though Merchline. Merchline handles the online storefront process, including order transactions and shipment. When you click the "Purchase" button for any t-shirt you will be directed to the corresponding product page on the Merchline storefront where you will be able to add items to your cart and checkout.
Please note that all online transactions are handled by Merchline. Any customer support should be directed to
Payment
Merchline accepts Visa, Mastercard, Discover and American Express as credit card payment options. They also accept PayPal and Money Order payments. Instructions for Money Orders are displayed during the checkout process.
Shipping
Costs
Shipping prices are determined straight from the US Postal Service shipping rates. The cost of the shipping depends on the weight of your entire order and its destination from the warehouse. Add items to your cart, create a customer account, and begin the checkout process. Shipping options and costs will be available to you to choose from there. In addition to the actual postage, Merchline also charges a nominal handling fee to cover other costs packaging and handling your order with care.
International Shipping
Merchline does ship internationally. Add items to your cart in the Merchline storefront, create a customer account, and begin the checkout process. Shipping options and costs will be available to you to choose from there. Prices are determined by the weight of the order and its destination.
Process
Orders are packed shipped within 24 hours. Generally, orders placed by 11am Eastern time will be shipped the same day. Shipping does not happen on weekends, so if you order from Friday evening until Monday morning, your order will not be processed until Monday.
Delivery is by the US Postal System (USPS) for Domestic and International shipments.
Exchanges and Returns
Merchline does accept returns on defective merchandise and exchanges on unused/unworn merchandise. To place a return or exchange, you must notify them within 14 days of receiving the item. If you received the wrong item it can be sent back and it will be replaced with the correct one. You will not be responsible for any shipping costs.
To place a return or exhange, fill out the exchange form found on the back of your order packing slip and send the item to Merchline, and they will process the exchange for you.
If you do not have the original packing slip, please print and fill out the return/exchange form found here: http://www.merchline.com/support/returnform.pdf
Follow the exchange instructions found on the form and we will process it for you.
Security
Merchline is a secure website for order processing. They use Secure Socket Layer (SSL) with 128-bit encryption technology certified by Thawte Security Systems for the exchange of personal and payment information. You can verify by checking out the little padlock icon in the corner of your browser. This means you can safely enter your entire credit card number when prompted by our online purchasing system, and it cannot be read in transit.
Believe it or not, ordering a product online is safer than ordering one in the real world. When you hand your credit card to the clerk at your local music store, there is nothing to stop him from scribbling down your number and charging things without your knowledge. However, when you type in your credit card number to order here, we never even see it. The entire ordering process is completely automatic from start to finish, and only a series of computers handle your credit card information.
Hackers are not a threat either. Your credit card number and other personal data will be encrypted at the highest level of security. All your information will be scrambled and 100% guarded from prying eyes.